Initially set to open with comedian Peter Kay on April 23 and 24, technical issues arose after a test event featuring Rick Astley on April 22, leading to postponements. Subsequent events, including shows by The Black Keys and Olivia Rodrigo, faced similar fate, with cancellations attributed to venue-related technical issues.
In a recent BBC report, anonymous staff members shared their experiences of the disarray. One operations worker admitted to tears, stating, “We’ve put in so much effort.” They emphasised that the root cause of the problems lies with the building’s readiness, not operational management.
Another staff member, hired as a premium VIP host, described the scene just 24 hours before one show as chaotic, with the venue appearing far from ready. They expressed skepticism and observed makeshift arrangements, indicating a lack of preparedness.
Following the cancellations, Co-Op Live issued formal statements, expressing regret and prioritising concertgoer safety. The venue plans to conduct an independent inspection of the arena ceiling during the postponement period.
The disruptions have left fans frustrated, with some comparing the situation to the infamous Fyre Festival. Concerns about ticket refunds and logistical challenges have compounded the disappointment for attendees.
Amidst the turmoil, Gary Roden, the arena’s former boss, resigned, drawing criticism for his remarks about grassroots music venues. His departure coincided with the venue’s launch postponement, prompting industry figures to question the timing and tone of his comments.
